
Rooted in Solutions
BusinessManagement3 episodes
Join us on "The Root Cause Podcast," where we dig deep into the principles of root cause analysis and explore how to solve complex problems effectively. Each episode features expert insights, real-world case studies, and practical tips from industry professionals who specialize in uncovering the underlying causes of incidents and driving meaningful improvements. Whether you're an engineer, a frontline worker, or a leader looking to enhance your team's problem-solving skills, this podcast is your go-to resource for mastering the art and science of root cause analysis. Tune in to discover how to identify the true causes behind issues, prevent recurrence,...Show more
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Template User Guide Audio Walkthrough
25 min 3 sec
In this episode of Rooted in Solutions, I explore a practical tool for root cause analysis: the cause mapping template in Microsoft Excel. This episode offers a step-by-step guide through the template's 19 worksheets, designed to streamline your investigation process. From navigating Excel shortcuts to customizing reports with company logos, I cover essential tips for effective use. I also delve into creating comprehensive cause maps, brainstorming solutions, and prioritizing them using an effort-benefit matrix. Additionally, I discuss organizing timelines, diagrams, photos, and process maps to enhance your analysis. Join me as I simplify the complexities of root cause analysis, making it accessible for everyone.Play episode
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How Much Detail is Enough in an RCA Investigation?
6 min 5 sec
In this enlightening episode of "Rooted in Solutions," delve into the intricacies of Root Cause Analysis (RCA) with a focus on the optimal level of detail for effective incident investigations. Our expert discusses the Cause Mapping method, emphasizing the importance of tailoring the depth of analysis to the severity of the problem. Learn about the Swiss cheese model for understanding systemic failures and discover how the severity of an incident dictates the complexity of the analysis, from a quick 5Y to an extensive 30Y or more. This episode also explores the significance of audience understanding and stakeholder involvement in shaping the thoroughness of your RCA. Whether you're a seasoned engineer or a newcomer to RCA, gain valuable insights into conducting efficient and impactful investigations. Tune in to enhance your problem-solving skills and ensure your analyses address the right issues with the appropriate detail.Play episode
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The CrowdStrike IT Outage: How One Defective File Turned into a Multi-Billion-Dollar ProblemYour Podcast Episode Title Here
E6 min 51 sec
In this episode of the ThinkReliability podcast, we dive into the details of the CrowdStrike IT outage that escalated from a single defective file to a multi-billion dollar crisis. Join us as we explore how this seemingly minor issue triggered a series of events leading to widespread disruption and significant financial repercussions for the company. We’ll break down the root cause analysis using Cause Mapping® and discuss the lessons learned from this incident to help organizations better prepare for and prevent similar situations in the future. Whether you’re an IT professional, a risk manager, or just interested in how small problems can escalate, this episode is packed with insights that you won't want to miss.Play episode
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