Facilitation Leaders
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What Will Facilitation Leads Learn in a Workshop?
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The Public Workshop prepares attendees to lead a complete investigation of a problem. Facilitation leads learn how to collect, organize and document each element of comprehensive investigation. Take-aways from this root cause analysis training course for facilitation leads include:
- How to provide an accurate, clear and thorough explanation of why something happened
- How a simple problem analysis can be expanded into more detail.
- The mental models that hinder group problem-solving.
- The essential questions for capturing a complete problem definition.
- Why human error and procedure not followed are not the end of an investigation.
- How problems are connected to an organization’s overall goals.
- The important role a facilitator plays in accessing know-how within the organization.
- How human factors and human reliability fit within an investigation.
- How to avoid common miscommunication traps that derail group problem-solving.
- Understand how fundamental cause-and-effect relationship expands the solution set.
- How to identify the most effective combination of solutions.
- How a prevention culture raises accountability.
- Facilitation tips and strategies for leading a group problem-solving session.
- Four duties of a facilitator during an investigation.
- How Cumulative Cause Map capture organization know-how.
- Smart ways to share lessons learned across an organization.
Hear What Attendees Have to Say
Workshop Attendee from LMCO
The investigation leaders workshop helped me understand that Cause Mapping® is a powerful problem-solving tool. It enables a team to clearly communicate how a problem occurred and allows for better identification of where effective corrective action can be incorporated.
Workshop attendee from Farmer John
The investigation leaders workshop is by far the best workshop I have ever been enrolled in. The subject matter is so practical and will have a HUGE impact on my ability to lead a root cause analysis event for my company.
Workshop Attendee from Aera Energy
This workshop was a great use of my time. Even after going into multiple Cause Mapping® sessions before, attending this workshop got me to really understand the ideology behind the process. I definitely wold feel comfortable facilitating my own Cause Map™ now.
Workshop Attendee from Sandia
The workshop was awesome. The subject matter was way outside my current responsibilities, which I new going in, but I was able to follow along and am still talking about what I learned. It was fantastic!