Layers of protection are independent solutions that work together to reduce the risk of a negative outcome. The idea is to put different safeguards in place so that if one fails, another will catch the issue before it turns into a big problem. Even if you’re just now learning the term “layers of protection,” you’ve likely experienced this concept in action—and if you drove to work this morning, you definitely did.
Every time you drive your car, you are at risk of being injured in a car accident. This risk cannot be eliminated unless you remove all cars. However, while the risk of car accident injuries is always above zero, you can take measures to reduce it as much as possible. One measure you can take is to keep your eyes on the road.
One Layer of Protection: Eyes on Road
Car Rear-Ended Vehicle 3-Why Cause Map™
Two Layers of Protection: Two-Second Following Distance and Eyes on Road
Car Rear-Ended Vehicle 5-Why Cause Map™
But are two layers of protection enough? We’ve all heard stories of careful drivers who end up in serious accidents due to factors beyond their control, like a drunk driver or mechanical failure. When lives are on the line, we need more layers of protection.
Eight Layers of Protection
The eight layers of protection highlighted in our graphic are just a sample of available solutions. Extra-cautious drivers may add even more, and some vehicles offer additional safety features. But this raises the question: Are more layers of protection always better?
Too Many Layers of Protection: Diminishing Returns
For example, wearing a helmet while driving would reduce the risk of head injury in a crash, but most people wouldn’t consider doing so (unless they’re a race car driver). For the everyday driver, seatbelts, crumple zones, airbags, and other built-in safety features provide acceptable protection. Adding a helmet would feel excessive and uncomfortable. It could also reduce visibility and impair hearing, introducing new risks while trying to mitigate others.
Now that we have covered how effective layers of protection are in reducing risks, the idea of relying on just one layer of protection doesn’t sound like a great idea. But because of “one root cause” thinking, that’s what a lot of people and companies inadvertently do.
A person with this mindset looks at a car accident and says, “The root cause of the accident was that the driver was distracted. To prevent future accidents, drivers should keep their eyes on the road.” In other words: one root cause, one solution, one layer of protection. By ignoring all the other factors that contributed to the accident—speed, following distance, vehicle condition, and so on—you’d miss all the other solution options we’ve discussed here.
Single-cause logic isn’t the way risk is reduced with cars, and it shouldn’t be the way organizations try to reduce risk at work. If you would like to improve the ways you find potential solutions, our Cause Mapping® Root Cause Analysis workshops are just right for you.