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Mark Galley
May 16, 2024
30 Years Without a Lost Bag: How Kansai Airport Achieves High Reliability in Baggage Handling
[ Read More ]
Loyd Hamilton
Sep 20, 2021
Righting the Ship: Building a Process Map for the Costa Concordia Salvage
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Renata Martinez
Sep 23, 2019
Avoiding Nuclear Meltdowns: Recognizing and Managing Change Before It’s Too Late
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Katie Wohlust
Sep 24, 2018
Process Mapping: Documenting HOW you do WHAT you do
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George Hale
Feb 12, 2018
How Reliable Does Your Work Process Need To Be?
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